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Delete your PixAgain account
You can request account deletion in the app or contact us without reinstalling it.
Delete your PixAgain account
In PixAgain, open Settings → Delete account and confirm. Access is revoked immediately. Active generation/delivery operations are stopped or allowed to settle safely, late results are discarded, and the account’s working media, identifiers, sessions, push registrations and usage data are removed. Account deletion is irreversible; save any results you need first.
If you cannot open the app, email contact@primeart.io with the subject “PixAgain account deletion”. Include an account or generation reference and the approximate date, if you have them. Do not send the full recovery code or a payment-card number. We may request proportionate evidence of control before deleting data. We normally respond to GDPR rights requests within one month, with any lawful extension explained.
Apple/Google subscriptions must be cancelled separately in the store that billed you. Removing the app or account does not cancel renewal. Pseudonymous purchase identifiers may remain to prevent transaction replay or resolve legal claims; reusable receipt tokens are removed. Provider copies and restricted backups follow the limits in the Privacy Notice. Saved Photos/Downloads copies remain on your device.
To delete an individual completed photo or video, open its entry in the app history and choose Delete. This deletes the server result associated with that entry and removes the local history item; the allowance remains used. If the media is still being generated, wait for it to finish or delete the account. Copies already exported to your Photos or Downloads are not removed.